Artificial Intelligence (AI) is a result of human innovation and creativity to make the work seamless as it uses the “human intelligence” process. People still connect AI with fictional movies, but it is more than that. The use of AI has stepped out of the homes, the most popular Alexa, which is every household’s favorite.
AI has now made its place among the business organizations. Almost 85% of companies believe that AI will help them to survive the competition. But, less than 39% of companies have started using AI for business transformation. This includes industries like IT & Technology, Manufacturing, Gaming, and even Casino.
The use of Artificial Intelligence seems to increase in the casino industry because it collects minute details about every player, the time spent by them on slot machines, the reaction of gamers towards casino games, etc. AI is even helping the casino industry to reduce cheating scenarios, automate the player’s information, maintain high-level security, giving personalized promotional offers, and much more. Besides, AI can smoother the customer experience by offering a personalized and more relevant answer to customers. They can analyze customers’ playing habits, as well. Various Super Casino brands have already started implementing the AI for better customer service.
Significant Ways AI is Transforming Businesses
AI is seen to be a problem-solving machine with the capabilities of planning, organizing, and implementing the tasks. Even a top industry report states that AI will increase the rate of profitability by 38% and will gain an economic boost of US$14 trillion by the year 2035. The automated robots and chat-bots will be on the business front manifold. Its broader applicability in many industries will boost the growth perspective. Here’s how it is transforming the Businesses future:
- Process Automation: The businesses can automate the production process with the use of Artificial Intelligence. There will no manual assistance needed that can gear up the production process and enhance productivity too. Like, the largest car manufacturer BMW uses the robots and flexible assistant system along with the humans to monitor the car manufacturing process.
- Get Marketing Insights: This is another benefit of using AI for business transformation as it helps in providing proper marketing analytics and renders complete insight into customer’s preferences. The use of predictive analytics helps in assessing the data assembled from social media, web matrix, and the system matrix. It will help in predicting the needs and preferences of the customers. This way, the businesses can curate the tailor-made marketing campaign for the users according to their required needs.
- Improve Consumer Experience: Customers look forward to the businesses that do not keep them on hold and sort out their queries quickly. Even an expert report stated that by using AI Chat-bots for customer support, almost 49% of customers said yes to online shopping with the particular business house, and more than 34% of users are willing to spend money on the products/services. The main benefit of Chat-bots for customer experience is that consumers can get instant support. If the customer wants to talk with human support, then AI bots can record the conversion and redirect the query to the human support team.
- Sorting Data Challenges: AI-based automation systems harness the information from different sources and streamlines to provide accurate details to the businesses. The basic idea of sorting out the information is that the departments in an organization can get access to particular information instantly. The AI-driven system is going to revolutionize the whole model of data accumulation to data sorting. It will also remove any type of data-based challenge faced by the companies.
- Project Management: The use of Artificial Intelligence in the project management will help the business owners to assess the risk at different levels and revolutionize the whole business management. The data collected through the various channels can be analyzed, and decisions can be made in related contexts. By using insightful data, companies will be able to make the right decisions and avoid any type of business risks. Moreover, AI is useful in processing the past and present data so you can retrieve valuable information in real-time. It will support the businesses in making the right decision and utilizing the resources to its fullest.
Artificial Intelligence has excellent power to utilize and process the data across all the business channels and furnish the information in real-time. With the use of AI, even mundane tasks are being innovated and used for the advantage of the organization. Even AI helps with maximizing asset utilization for businesses. The use of automated data, machine learning, robotics, etc. will help in making the whole business process functionally advanced. Security breaches will be less as the privacy of the data will be maintained using the AI-based technology and two-factor authentication by the business houses.
Laila Azzahra is a professional writer and blogger that loves to write about technology, business, entertainment, science, and health.