With the steady growth of the home cleaning and maintenance service industry, carpet cleaning in Lubbock TX, has also grown tremendously. With carpets accumulating dirt and odor when not cleaned regularly, entrepreneurs have established companies to work hard for their customers professionally for those with extra coins to spare. The customers’ problem occurs when one must choose the right company that reciprocates the money spent on the necessary services. It is because different companies tend to vary in the manner by which they do their things. Therefore, a customer must pay attention to the nitty-gritty details displayed by a company in carrying out their activities. Therefore, a customer must know the factors to consider before choosing a carpet cleaner.
Factors to Consider When Choosing A Carpet Cleaner
Reliability
A customer needs to ensure that they acquire a reliable company to be doing the cleaning for them. It is in the sense that they can at any time be available on summoning to deliver their services. Whether abrupt or pre-planned, the cleaning company should provide immediate cleaning services to their customers right away. Going through the customer reviews is one of the most effective ways to determine a company’s reliability.
The Cleaning Equipment and Materials Used
Before hiring a professional carpet cleaner, customers should ensure that they take their time and check the cleaning tools used. Experts advise that one should hire a carpet cleaning company that has invested in proper modern cleaning equipment. It is an indicator that the company offers high-quality cleaning services.
Skills and Experience acquired
A company with skilled and experienced carpet cleaners is likely to satisfy their customer’s needs compared to those with less professional cleaners. The job’s repetitive nature led to specialization and increased hand on skills experienced by the cleaner. It will enable them to know what to do and what not to do when cleaning the different carpets for their clients.
Pricing
Pricing is the crucial factor to consider when choosing a cleaner for the carpets. It is not every time that a highly-priced company will produce a high-quality service to its customers. Many cleaning companies that deliver services of high quality tend to be less expensive. It is essential to choose a carpet cleaner who provides exemplary cleaning services at an affordable price to their customers.
Licensing and Insurance
For a company to be legally allowed to operate, it should possess a license from the particular country’s governing authority. To some extent, the company also needs to be insured. Where both licensing and insurance of the carpet cleaning company are guaranteed, it means that the particular company’s staff had a background check performed before employment. If anything happens to a client’s carpet in the cleaning process, the company is prepared to cover any damages.
Reputation
Before getting involved with a company, one should go through its website and check for testimonials. These are comments from past clients to the company who have given an honest review of the carpet cleaning company’s service quality. The companies with outstanding reputations tend to gain favor in the number of customers they receive than those with below-average reputations.
Customer Care Service
Customer care services differ in a variety of ways. They begin by responding to the customer’s calls, how the company interacts with the customers personally and professionally, and the quality of services they render to their customers. It is crucial to hire a company that provides high-quality customer care services for the utmost satisfaction.
Type of Cleaning Methods Applied
There are different types of cleaning methods available in the market today. The cleaning methods vary according to the kind of carpets worked on by the experts from the customers. There are five types of cleaning methods used by companies. They include:
Hot Water Extraction Cleaning
It is commonly known as steam carpet cleaning. It uses high pressure hot water to clean the carpet fibers and dissolve the dirt in the carpet. Hot water extraction cleaning involves applying a cleaning agent on the carpet, scrubbing the mat with a brush, and finally rinsing it. The cleaning agent is left to settle in the carpet for a short duration, after which they will wash the carpet to rinse the cleaning agent thoroughly. Finally, the carpet is left to dry in a room or at an air-conditioned temperature. The whole cleaning process will take an average of two hours and take approximately five hours to dry. All these depend on the size of the carpet and the materials used in making them.
Carpet Shampooing
With this method used in cleaning heavily soiled carpets, it has a couple of disadvantages. Carpet shampooing leaves behind many wet foam residues in the carpet that takes a long time to dry. It also makes the mat sticky when it dries since no rinsing takes place after shampooing. Finally, the rapid re-soiling of carpet washed by shampooing makes this cleaning method less popular than others.
Encapsulation
Encapsulation is the carpet cleaning process that came to replace carpet shampooing as a result of its disadvantages. It is because little water gets applied in the cleaning process, and as a result, the and lesser drying time. In this process, synthetic detergents the base that will crystallize into powder form on drying. Loosened dirt particles in carpet fiber will be encapsulated into powder form to dry the applied cleaning foam. It is finally vacuumed or brushed from the carpet, and a clean product appears once again. This method is also very environmentally friendly, for minimal chemical residue is left on the carpet after cleaning the carpet, unlike carpet shampooing. Due to technological limitations, encapsulation is not an option by the cleaners in the cleaning of heavy soiling carpets.
Bonnet Cleaning
It involves cleaning the top part of the carpet fiber using a heavy-duty motorized machine with a spinning pad that has been immersed into cleaning reagents to absorb dirt from the carpet surface. As a result, it produces a good surface cleaning result. The cleaner applies the bonnet cleaning method in areas with heavy public traffic that requires carpets to be cleaned without much moisture hence drying quickly to prevent inconveniences. Bonneting is not recommended for the cleaning of thick material carpets since it does not clean deeply. It also tends to cause an accumulation of chemical residue in the carpet as pressure from the heavy machine pushes the applied chemical and remaining dirt into the carpet. The earth should resurface after a short period causing the carpet to get soiled again.
Dry Carpet Cleaning
Dry carpet cleaning is also known as compound cleaning. Besides being the latest cleaning technology method currently, it has gained popularity and favor among carpet cleaning companies’ many cleaning methods. It is due to its effective cleaning performance and convenience as it does not require any drying time. Here, the cleaning compound is applied to the bottom part of the carpet using a motorized counter rotating brush machine to open up the carpet fiber and allow the mixture to settle inside. It will result in a complete profound carpet cleaning result. The cleaning compound crafted from biodegradable material can effectively absorb dissolved dirt in the carpet and can later be removed thoroughly at the end of the cleaning process. Dry carpet cleaning is safe for all types of carpet and is recommended by the cleaner for commercially used carpets in offices. It is because disruption in the office operations is made absent during the carpet cleaning process.
Laila Azzahra is a professional writer and blogger that loves to write about technology, business, entertainment, science, and health.